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Privacy Policy

Last updated: 15 July 2025

At NK Creations, we respect your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Who We Are

NK Creations is a small business based in Stillington, near Easingwold, North Yorkshire. We produce and sell bespoke, made-to-order, and ready-to-buy metal creations.

  • Business Name: NK Creations
  • Email: enquiries@nkcreations.co.uk
  • Phone: 07807015117
  • Website: www.nkcreations.co.uk
  • Address: 2 Hall View, Mill Lane, Stillington, York, YO61 1NG North Yorkshire

2. What Personal Data We Collect

We may collect and process the following data:

  • Identity Data – your name.
  • Contact Data – billing address, delivery address, email address, and phone number.
  • Transaction Data – purchase history and payment details (via SumUp – we do not store card details).
  • Technical Data – IP address, browser type, and how you use our website (via cookies or analytics tools).
  • Marketing Data – your preferences for receiving marketing emails (if subscribed).

3. How We Collect Your Data

We collect your data when:

  • You place an order through our website.
  • You fill in a contact or enquiry form.
  • You communicate with us via email or phone.
  • You browse our website (through cookies and analytics).

4. How We Use Your Data

We use your personal data to:

  • Process and deliver your orders.
  • Respond to enquiries.
  • Improve our website and services.
  • Comply with legal obligations (e.g. VAT records).
  • Send marketing emails if you’ve opted in (you can unsubscribe at any time).

5. Sharing Your Data

We only share your data with trusted third parties where necessary:

  • Payment providers (e.g. SumUp)
  • Delivery services (e.g. Royal Mail or courier companies)
  • IT and web hosting providers (e.g. WordPress and our hosting company)
  • Legal or regulatory authorities when required by law

We never sell or rent your data.

6. Cookies

Our website uses cookies to enhance your experience. You can choose to accept or decline cookies in your browser settings. For more details, please refer to our Cookie Policy (if available).

7. How We Store Your Data

Your data is stored securely on our website and order management systems. We take reasonable precautions to protect your data against loss, misuse, or unauthorised access.

8. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Withdraw consent to marketing at any time.
  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data rights have been breached.

9. Retention of Data

We keep your personal data only as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or tax obligations.

10. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a new revision date.

11. Contact Us

If you have any questions about this privacy policy or the data we hold about you, please contact:

  • Email: enquiries@nkcreations.co.uk
  • Phone: 07807015117
  • Address: 2 Hall View, Mill Lane, Stillington, York, YO61 1NG North Yorkshire